Recognition of Tourist Entertainment Establishments

The Recognition of Tourist Entertainment Establishments is a crucial step to affirm service quality, safety, and the ability to meet tourist needs according to legal regulations. Implementing this procedure not only helps the establishment enhance prestige and create a competitive advantage but also contributes to developing a professional, civilized, and sustainable tourism environment. This article by Long Phan Consulting Company details this procedure under current regulations.

To implement the procedure for recognizing entertainment service business establishments meeting tourist service standards, clients must meet the conditions stipulated in Point l, Subsection 12, Section B, Part II of Administrative Procedures amended and supplemented in the Tourism sector issued with Decision No. 1998/QD-BVHTTDL dated July 22, 2024. Specifically:

• Business Registration: Have business registration and ensure business conditions for entertainment services as prescribed by law.
• Amenities: Have internal rules; have a reception area and a place for keeping personal belongings.
• Facilities: Have locations, facilities, tools, and means suitable for each type of entertainment service.
• Personnel: Have instructors and service staff suitable for each entertainment service.
• Service Attitude: Staff must have a civilized, polite service attitude; wear uniforms and name tags.
• Pricing: List prices and sell at the listed prices.
• Hygiene: Have clean toilets with ventilation and adequate lighting.

Competent Authority for Resolution of the Recognition of Tourist Entertainment Establishments

Based on Point g, Subsection 12, Section B, Part II of Administrative Procedures amended and supplemented in the Tourism sector issued with Decision No. 1998/QD-BVHTTDL, the authority to receive and resolve the recognition of entertainment service business establishments meeting tourist service standards belongs to the Department of Tourism or the Department of Culture, Sports and Tourism, depending on the local administrative structure.

Procedural Sequence for the Recognition of Tourist Entertainment Establishments

Clients wishing to be recognized as entertainment service business establishments meeting tourist service standards need to prepare a full dossier and follow the sequence in Subsection 12, Section B, Part II of Decision No. 1998/QD-BVHTTDL.

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Required Dossier Components

Clients need to prepare 01 dossier set, including:

1. Request Application: Application for recognizing the establishment as meeting tourist service standards (Form No. 10, Appendix II issued with Circular No. 06/2017/TT-BVHTTDL dated December 15, 2017, amended by Point b, Clause 1, Article 2 of Circular No. 04/2024/TT-BVHTTDL dated June 26, 2024).
2. Explanatory Document: A document proving the capability to meet tourist service standards.

Implementation Steps

The process includes 02 steps:

Step 1: The organization/individual submits the dossier to the Department of Tourism/Department of Culture, Sports and Tourism where the business establishment is located.

Step 2: Within 20 days from the date of receiving a valid dossier, the Department appraises and recognizes the establishment. In case of non-recognition, a written response stating the reasons must be provided.

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Long Phan Consulting Services

Long Phan Consulting Company provides comprehensive legal solutions to support clients in achieving recognition. We apply a professional workflow to optimize time and ensure accuracy.

Our services include:

• Survey & Assessment: Evaluating the actual status of facilities and operational processes against statutory standards.
• Consultation: Advising on solutions to fix or supplement missing/substandard facilities and equipment to ensure a high success rate.
• Guidance: Instructing clients to provide necessary information and documents.
• Drafting: Preparing the dossier according to legal regulations.
• Representation: Submitting the dossier to the competent state agency and tracking progress.
• Support: Assisting in explanations or dossier supplementation if requested.
• Result Handover: Receiving and delivering the result to the client.

Common Inquiries

Appraisal Fee

1,000,000 VND/dossier. (Legal Basis: Point i, Subsection 12, Section B, Part II, Decision No. 1998/QD-BVHTTDL).

Applicable Subjects

Organizations and individuals conducting entertainment service businesses may voluntarily register for recognition with the competent state agency. (Legal Basis: Point i, Subsection 12, Section B, Part II, Decision No. 1998/QD-BVHTTDL).

Online Submission

Yes. Clients can submit online if the provincial administrative procedure information system has implemented online reception.

Displaying Signboards

Yes. After being recognized, clients have the right to hang the signboard stating they meet tourist service standards to attract customers. (Legal Basis: Clause 3, Article 57, Law on Tourism 2017).

Conclusion

Adhering to the correct process and meeting all requirements will help the establishment not only get officially recognized but also improve service quality and build trust with tourists. If clients need detailed advice or wish to use Long Phan Consulting Company‘s services, please contact the hotline 1900.63.63.89 for quick support!