General/Specialized Clinic Business Licensing Service

General/Specialized Clinic Business Licensing Service is the comprehensive and essential solution enabling individuals, organizations, and enterprises to swiftly complete all legal procedures, thereby legitimizing their medical examination and treatment activities in strict accordance with legal regulations. The following content details the specific conditions for obtaining an operating license for general and specialized clinics and introduces the professional, transparent service process offered by Long Phan Consulting Company.

Conditions for General/Specialized Clinic Business Licensing

To establish and operate a general/specialized clinic outside a hospital, clients must note several conditions:

General Clinic

The conditions for a General Clinic Business Licensing pertaining to general clinics are stipulated in Article 42 of Decree 96/2023/NĐ-CP by the Government, dated December 30, 2023, as follows:

• Meet the conditions for business licensing corresponding to the respective business type.
• Satisfy the general conditions as per Article 40 of Decree 96/2023/NĐ-CP by the Government, dated December 30, 2023.
• A general clinic must have three or more specialties. Among these, there must be a minimum of two of the four specialties: internal medicine, surgery, obstetrics, or pediatrics, along with a subclinical department including laboratory testing and diagnostic imaging.
• The clinic must be equipped with an emergency room, a minor surgery room if performing minor surgeries, and a patient observation room to ensure comprehensive medical activities.
• The emergency room must have a minimum area of 12 m², and the patient observation room a minimum area of 15 m² with 02 or more observation beds.
• Specialized consultation rooms must have a minimum area of 10 m²; rooms for performing procedures and minor surgeries must have a minimum area of 10 m²; specifically, physiotherapy rooms require a minimum area of 20 m².
• The clinic must have a sterilization area for reprocessing reusable medical instruments and an anaphylaxis emergency kit with appropriate specialized emergency medications.

Thus, to establish and obtain an operating license for a general clinic, clients must fully meet the general and specific conditions mentioned above for the General Clinic Business Licensing.

Specialized Clinic

The conditions for a Specialized Clinic Business Licensing pertaining to specialized clinics are detailed in Article 43 of Decree 96/2023/NĐ-CP by the Government, dated December 30, 2023, as follows:

• Meet the conditions for business licensing corresponding to the respective business type.
• Satisfy the general conditions as per Article 40 of Decree 96/2023/NĐ-CP by the Government, dated December 30, 2023.
• Possess at least one specialty.
• A maximum of no more than three organizational forms to ensure the quality of medical services, in cases where the specialized clinic meets the conditions of other medical examination facility organizational forms as per Article 39 of Decree 96/2023/NĐ-CP by the Government, dated December 30, 2023.
• A specialized clinic requires a patient reception area and a consultation room with a minimum area of 10 m².
• If performing procedures or minor surgeries, an additional separate room with a minimum area of 10 m² is required; specifically, physiotherapy rooms require a minimum area of 20 m².
• The clinic must have a sterilization area for reprocessing reusable medical instruments, unless there is a contract with another facility for instrument sterilization.
• Equipping an anaphylaxis emergency kit and sufficient specialized emergency medications appropriate to the clinic’s scope of professional activities is mandatory according to legal regulations.

Thus, to establish and obtain an operating license for a specialized clinic, clients must fully meet the general and specific conditions mentioned above for the Specialized Clinic Business Licensing.

General/Specialized Clinic Business Licensing Service by Long Phan Consulting Company

Long Phan Consulting Company provides General/Specialized Clinic Business Licensing Service in all provinces and cities nationwide. Specifics of the service content and provision process are as follows:

Content of General/Specialized Clinic Business Licensing Service

The General/Specialized Clinic Business Licensing Service at Long Phan Consulting Company offers comprehensive support for clients establishing private medical facilities. The scope and content of the service include:

• Comprehensive Consultation: Detailed consultation on the conditions for opening a general or specialized clinic according to regulations; advice on completing dossiers and guidance on the practical preparation process, such as inspecting premises conditions, physical infrastructure, medical personnel standards, medical equipment, medical waste treatment conditions, etc. Consultation on handling dossier amendments, supplements, or returns by state agencies to ensure a smooth procedure. This is a key component of our General/Specialized Clinic Business Licensing Service.
• Drafting Support: Assistance in drafting applications for operating licenses, confirmations of medical practice duration corresponding to specialties, declarations of physical infrastructure, lists of medical equipment, personnel lists, etc., and drafting explanatory notes, proposals, petitions, requests for guidance, and complaints reflecting on state agencies if dossiers are not processed according to regulations.
• Authorized Representation: Acting as the client’s authorized representative to submit dossiers, monitor processing progress, receive results from competent authorities, and directly engage with state agencies to explain dossiers, resolve complaints, petitions, or report violations during the client’s dossier processing.

The above outlines the entire scope and content of the General/Specialized Clinic Business Licensing Service that Long Phan Consulting Company provides when clients trust and choose our service.

Process of Providing General/Specialized Clinic Business Licensing Service

The process of providing the General/Specialized Clinic Business Licensing Service at Long Phan Consulting Company is conducted professionally, adhering to legal regulations. The detailed process includes the following steps:

• Step 1: Information Reception and Preliminary Consultation
  • Discuss with the client to determine the specific need for opening a general or specialized clinic. This includes issues such as determining the scale of operation, selecting a suitable clinic model, and creating an overall implementation plan.
  • Provide optimal solutions and transparent fee quotations based on the client’s actual circumstances and objectives to ensure operational efficiency. This initial phase is critical for a successful General/Specialized Clinic Business Licensing Service.
• Step 2: Service Contract Signing
  • After agreeing on the solution and fee quotation, both parties will sign a service contract with detailed, transparent terms regarding the scope of work, completion time, service fees, and responsibilities of each party.
• Step 3: On-site Survey and Implementation Plan Projection
  • After signing the service contract, Long Phan Consulting Company will conduct an on-site survey of the client’s clinic location to assess conditions such as the number of rooms, minimum room areas, sterilization area, first-aid and emergency areas, and survey and verify the practicing certificates of the facility’s personnel.
• Step 4: Dossier Drafting and Preparation
  • The legal expert team at Long Phan Consulting Company will directly draft and prepare a complete dossier for the General/Specialized Clinic Business Licensing Service application for a general or specialized clinic according to regulations, including:
    • Application for an operating license for a general/specialized clinic.
    • Application for a practicing license (if prospective personnel at the clinic are not yet licensed).
    • Confirmation of practice duration.
    • Declaration of physical infrastructure, list of medical equipment, and list of qualified personnel.
    • And other explanatory notes, complaints, and petitions during the processing of the client’s dossier at competent authorities.
• Step 5: Dossier Submission and Progress Monitoring
  • Long Phan Consulting Company will act as the client’s authorized representative to submit the dossier to the competent licensing authority and monitor the dossier processing progress to promptly supplement or adjust the dossier as required by the agency. This ensures timely progress in the General/Specialized Clinic Business Licensing Service.
• Step 6: License Reception and Handover
  • After receiving the business license for the general or specialized clinic, Long Phan Consulting Company will thoroughly check the information before handing it over to the client. We also guide and explain to the client the content of the issued license and subsequent procedures after licensing.

With a systematic, clear, and professional working process, Long Phan Consulting Company commits to providing clients with an effective General/Specialized Clinic Business Licensing Service, on schedule, and ensuring compliance with current legal regulations.

After-Sales Policy, Customer Care

The after-sales customer care policy of Long Phan Consulting Company places special emphasis on support after completing the clinic’s business licensing procedures. After-sales services include:

• Our team of experts updates and informs clients of new regulations concerning medical examination and treatment activities to help clients maintain lawful operations.
• Support in publicly listing information about medical services, price lists for examination and treatment, and lists of specialized doctors.
• Assistance in preparing dossiers and advising on procedures for re-issuing licenses if the operating license is lost, damaged, or contains incorrect information.
• Guidance on the recruitment process for specialized doctors meeting professional standards and ethical conduct.
• Drafting labor contracts with doctors and medical staff in accordance with the Labor Code and advising on salary and social insurance regimes.
• Resolving labor disputes that may arise to ensure the rights of both employees and clinic owners (if any).

With a dedicated and comprehensive after-sales policy, Long Phan Consulting Company accompanies clients not only during the licensing phase but also throughout the subsequent operations of the clinic, enhancing the value of our General/Specialized Clinic Business Licensing Service.

Query Resolution, Other Support During Service Provision

Long Phan Consulting Company offers timely support to resolve all client queries throughout the cooperation period. Specifically:

• Support in handling cases of prolonged administrative procedures or obstacles from functional agencies.
• Consultation on supplementing and adjusting dossiers as required by competent authorities and guidance on rectifying identified shortcomings.
• Drafting documents and carrying out procedures to change or add specialties to the scope of practice, and supplement the scope of professional activities corresponding to the organizational form of the medical examination and treatment facility.
• Legal risk consultation to help clients identify and prevent potential problems during clinic operations.
• Consultation on contracts with partners such as medical equipment suppliers, drug suppliers/distributors, and premises lessors.
• Consultation on resolving disputes arising between the clinic and partners or between the clinic and patients (if any). This comprehensive support underscores our commitment to the General/Specialized Clinic Business Licensing Service.

Contact Information for General/Specialized Clinic Business Licensing Service

To receive detailed consultation on the General/Specialized Clinic Business Licensing Service, clients are encouraged to contact Long Phan Consulting Company using the information below:

• Head Office Address: TM7 Commercial Lot, Lavita Garden Apartment, 17 Street No. 3, Truong Tho Ward, Thu Duc City, Ho Chi Minh City
• Working Hours: Monday to Saturday – 8:00 AM to 5:30 PM
• Online Consultation Hotline: 1900.63.63.89
• Email: info@longphanpmt.com
• Zalo: 0906.735.386 – Long Phan
• Facebook: Long Phan Investment Consulting and Legal Services LLC

Contact Long Phan Consulting Company now for a free consultation and a detailed quotation for the General/Specialized Clinic Business Licensing Service tailored to your needs.

Packages for General/Specialized Clinic Business Licensing Service

The General/Specialized Clinic Business Licensing Service packages at Long Phan Consulting Company are flexibly designed to suit diverse client needs, including consultation services and full-package services:

• Consultation Service: Includes advising on licensing conditions, guiding the drafting of license applications and dossiers proving physical infrastructure, providing detailed guidance on the application process and procedures at competent authorities, and advising on handling measures when authorities return dossiers or refuse acceptance.
• Full-Package Service: Includes support in meeting licensing conditions, drafting license applications, explanatory notes, declarations, and other documents in complaint and petition activities with competent authorities; acting as an authorized representative to directly submit dossiers and monitor processing progress at competent authorities; and supporting the resolution of issues arising when the clinic becomes operational, including resolving labor or medical examination and treatment disputes (if any). Opting for a package simplifies the General/Specialized Clinic Business Licensing Service.

These are the service packages that Long Phan Consulting Company offers. The choice of service package will depend on the client’s needs and the actual situation at their clinic.

Frequently Asked Questions about General/Specialized Clinic Business Licensing Service

We provide some common questions regarding the General/Specialized Clinic Business Licensing Service. Please refer to them!

What are the general conditions for establishing a clinic under Article 40 of Decree 96/2023/NĐ-CP?

Article 40 of Decree 96/2023/NĐ-CP stipulates the general conditions that all medical examination and treatment facilities (including general and specialized clinics) must meet. These conditions include the facility being established under the correct prescribed legal form; having a fixed location separate from family living quarters (except for specific cases); ensuring compliance with construction safety and fire prevention standards according to current laws; having adequate medical equipment and personnel appropriate to the scale and scope of registered professional activities; and particularly, the person in charge of professional expertise of the clinic must fully meet strict standards regarding qualifications and experience.

How long is the operating license for medical examination and treatment for a clinic valid?

According to the current Law on Examination and Treatment and detailed guiding documents such as Decree 96/2023/NĐ-CP, the operating license for medical examination and treatment issued to a clinic usually does not specify a validity period. This license is legally valid until the clinic undergoes major changes to its registered content (requiring re-issuance/adjustment procedures) or is revoked by competent state authorities due to violations of legal regulations. This is a crucial aspect of the General/Specialized Clinic Business Licensing Service.

What is the typical timeframe to complete the clinic licensing procedures?

According to the process guided by Decree 96/2023/NĐ-CP, the dossier processing time from the date the competent authority receives a complete and valid dossier is usually 45 days. However, in practice, the total time may be longer, ranging from 45 to 60 working days or more, depending on the type of clinic (general or specialized), the completeness and accuracy of the dossier, as well as the schedule and results of the on-site appraisal at the facility.

What does the total cost for obtaining a clinic business license include?

The total licensing cost includes state fees for appraisal and license issuance, with amounts specified in Circulars by the Ministry of Finance. Additionally, if clients choose to use legal consultation services, there will be service fees. These service fees vary depending on the scope of work performed by the consulting firm, the complexity of the dossier, and the specific scale of the clinic.

What are the legal consequences if a clinic operates without a license?

Operating a medical examination and treatment facility without a license is a serious violation of the provisions of the Law on Examination and Treatment and Decree 96/2023/NĐ-CP. Violating organizations or individuals may face administrative penalties according to specialized decrees on administrative sanctions in the health sector (e.g., Decree 117/2020/NĐ-CP and any amendments or supplements), including substantial fines, forced suspension of operations, and other remedial measures. Understanding these consequences is vital for clients considering the General/Specialized Clinic Business Licensing Service.

When does a clinic need to carry out procedures to adjust its operating license?

According to Decree 96/2023/NĐ-CP, a clinic must carry out procedures to request an adjustment to its operating license content when there are any changes related to the information recorded on the license. Specific cases include changes to the clinic’s name, operating address, the person in charge of professional expertise, the scale of the clinic, or adjustments and additions to the scope of professional activities compared to the issued license.

Do state agencies conduct on-site appraisals at the clinic before issuing a license?

The on-site appraisal process is a mandatory and important step in the operating license issuance procedure, clearly stipulated in Decree 96/2023/NĐ-CP. After the dossier is assessed by the receiving department as complete and valid in terms of documentation, the competent state management agency will form an appraisal team. This team will visit the facility directly to inspect, compare, and evaluate the actual conditions of physical infrastructure (area, room layout), medical equipment, and personnel (qualifications, certificates) against the submitted dossier and national standards and technical regulations.

What common errors often cause licensing applications to be returned or require amendments?

Based on the detailed requirements of Decree 96/2023/NĐ-CP and practical experience, common errors leading to dossiers being requested for supplementation, amendment, or even rejection include: omission of mandatory documents as per the prescribed list; inconsistent, inaccurate, or mismatched information in the dossier compared to reality; physical infrastructure (such as areas of specialized rooms, sterilization areas, waiting rooms) not meeting minimum standards; or personnel (especially the person in charge of professional expertise and registered practicing doctors) not meeting sufficient standards for practicing certificates, scope of professional activities, or required experience duration. Awareness of these pitfalls is beneficial for the General/Specialized Clinic Business Licensing Service.

Is obtaining a license for a general clinic significantly more complex than for a specialized clinic?

Yes, the process and conditions for licensing a general clinic are generally significantly more complex than for a specialized clinic. This difference stems from the specific requirements outlined in Article 42 of Decree 96/2023/NĐ-CP for general clinics.

For example, a general clinic must have three or more specialties (including at least two of the four basic specialties: internal medicine, surgery, obstetrics, or pediatrics), a subclinical department (laboratory testing and diagnostic imaging), an emergency room, and a patient observation room. The standards for minimum area for each functional room and overall, as well as requirements for the quantity and type of equipment, are also higher than those for specialized clinics stipulated in Article 43 of the same Decree. This complexity is a key consideration in the General/Specialized Clinic Business Licensing Service.

What should a business do if its licensing application is rejected by a state agency?

When a licensing application is rejected, the competent state authority will issue an official notification stating the reasons for rejection, in compliance with the dossier processing procedures stipulated in Decree 96/2023/NĐ-CP. The business should use this notification to review the entire dossier and actual conditions at the facility, then proceed to rectify and supplement any shortcomings as required. Once completed, the business can resubmit the dossier. Additionally, if the business believes the rejection decision is unsatisfactory or erroneous, it has the right to file a complaint or initiate administrative litigation according to the Law on Complaints and the Law on Administrative Procedure.

Conclusion

This article has provided a comprehensive and detailed overview of the crucial legal conditions under Decree 96/2023/NĐ-CP for establishing and operating a general or specialized clinic. Furthermore, it has introduced the comprehensive support General/Specialized Clinic Business Licensing Service by Long Phan Consulting Company, covering consultation on conditions, dossier preparation, representation in procedures, through to after-sales policies and answers to frequently asked questions, assisting clients in overcoming all obstacles during the licensing process.

To ensure your clinic is licensed promptly and operates legally and efficiently, do not hesitate to contact Long Phan Consulting Company immediately via hotline 1900.63.63.89. Our team of experts is ready to provide free consultation and a detailed quotation for the service package best suited to your needs today!